Learning Program Manager

Working model: hybrid
Working hours: 9am-5pm

Learning Program Manager will help customers plan and execute Cloud Learning Plan, providing them with best practice advice, scheduling training and reporting on training consumption. They proactively manage a customers’ training investment through regular meetings and quarterly reviews.

• Act as a Single point of escalation for customer queries.
• Take the learners’ through their learning journey and provide periodic support and feedback on key learner’s issues.
• Provide operational support such as responding to internal/external queries related to training schedules, course registrations etc.
• Provide periodic report on Queries and issue using spreadsheets.

• Min 2 years of experience in Program management / Coordination experience/ management in learning / training environment.
• Proficient in English and French, written and spoken.
• Experience in support and troubleshooting technology.
• High attention to detail.
• Ability to prioritize multiple functions, tasks and requests and manage work on time.
• Ability to lead reviews and monitor key success KPIs.
• Proven ability to consistently and positively contribute in a fast-paced environment.
• Proven project management, organizational and communication skills.
• Robust conflict resolution skills.

• Opportunity to be part of a global organization focused on development.
• Open-minded and multinational environment.
• Training & development opportunities including language courses.
• Professional development and a clear career path.
• Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, cafeteria benefits.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.